Frequently Asked Questions

Below you’ll find several commonly asked questions. We’ve organized them into sections to make it easier to locate the answers you are searching for. To jump directly to a particular section, please use the buttons below.

Background

HB 1021

Complaint Process

Inspections

Reserves

Building Reporting Database

Meetings

Documents

Background

Why has there been so much emphasis placed on condominiums?

On June 24, 2021, Champlain Towers in Surfside, FL partially collapsed, tragically taking the lives of 98 people and displacing hundreds of condominium owners.  Florida has taken swift action to ensure condominiums throughout the state are structurally and financially sound to prevent another devastating tragedy. The Florida Legislature passed Senate Bill (SB) 4-D (special session May 2022), SB 154 (June 2023), and House Bill (HB) 1021, all of which have been signed into law.

What is Senate Bill 4-D?

SB 4-D increases the safety of Florida’s condominiums by requiring inspections for all condominiums and cooperative buildings that are three stories or higher. SB 4-D requires the following for condominiums and cooperatives:

  • Condominiums and cooperatives must conduct a Structural Integrity Reserve Study (SIRS) for buildings that are three stories or higher to ensure that necessary funding is available for any future structural repairs that may be needed. This study must be completed at least every 10 years after the condominium’s creation, regardless of the condominium’s age.
  • Structural milestone inspections are required for condominium and cooperative buildings of a certain age, depending on their distance from the coastline.
  • To increase transparency and accountability, all structural inspection reports and reserve studies are required to be part of the condominium association’s’ official record and must be provided to potential purchasers of a condo unit.

What is Senate Bill 154?

SB 154 revised the requirement for condominiums to collect reserves and allows a majority of voting residents to elect not to provide reserves or to provide less reserves than required. However, this legislation prohibits waiving or reducing reserve funding for repairs and maintenance of structural components identified in the SIRS.

Additionally, SB 154 refined the requirements of the SIRS to provide clarification on the items required in a SIRS and expanded who can perform a SIRS.

SB 154 allowed a specific type of condominium (multi-condominium with 25 condominiums or more) to provide no reserves or less reserves than required if an alternative funding method was approved by the Division of Condominiums, Timeshares, and Mobile Homes. The Division received funding to contract with a third-party to review alternative funding methods submitted to the Division for review and approval.

What is House Bill 1021?

HB 1021 increases transparency and accountability through changes to meeting requirements, voting, education for condominium directors, recordkeeping and reporting, and support from the Florida Department of Business and Professional Regulation (DBPR). Additionally, HB 1021 introduced criminal penalties for board members who act in bad faith, increased DBPR’s ability to address resident complaints through investigations, and established a criminal referral process to streamline accountability for individuals that have engaged in criminal activity.

HB 1021

How will the Florida Department of Business and Professional Regulation (DBPR) implement the new law?

DBPR is dedicated to an efficient, transparent and complete implementation of House Bill 1021. The Department proactively established an implementation team and began to meet the first week of March 2024 to best prepare the Department for potential implementation.

HB 1021 appropriated the Department 65 new positions to conduct investigations on the newly added areas of jurisdiction and enhance public engagement by educating the public on the requirements outlined in Chapter 718, Florida Statutes (F.S.).

In addition to enhancing education, Division of Condominiums, Timeshares, and Mobile Homes will create and establish a criminal referral unit responsible for referring any individual the Division believes has engaged in fraud, theft, embezzlement, or any other criminal activity to local law enforcement. The Division must have evidence to support an allegation relating to criminal activity before a referral can be made.

How many additional staff will be working with the Division of Condominiums, Timeshares, and Mobile Homes (CTMH)?

In total, the CTMH Division will gain 53 staff members to investigate complaints, provide education, and address condominium constituent concerns. Of these new positions, 20 will join the Division’s Doral office, for a total of 29 CTMH employees in such office. Additionally, the Division has 35 CTMH employees in its Ft. Lauderdale office.

How many cases does the Division of Condominiums, Timeshares, and Mobile Homes receive each year?

For the fiscal year ending June 30, 2023, the Division received 2,383 condominium complaints. For the fiscal year ending June 30, 2022, the Division received 1,598 condominium complaints. For the fiscal year ending June 30, 2023, the Division received 1,464 condominium complaints.

On average, how long does an investigation take?

The Division of Condominiums, Timeshares, and Mobile Homes (CTMH)  strives to complete an investigation within 90 days of receipt by the division. Learn more about the complaints and investigations process here.

Who determines if there is a violation and if a violation is found what happens next?

If evidence is provided to support an allegation related to criminal activity, the Division of Condominiums, Timeshares, and Mobile Homes will refer the case and all supporting documentation to law enforcement for potential criminal prosecution.

If the Division of Condominiums, Timeshares, and Mobile Homes is provided with documentation that fraud has occurred, what steps will be taken?

If evidence is provided to support an allegation related to criminal activity, the Division will refer the case with documentation provided to law enforcement for potential criminal prosecution. If a legal violation is found, the Division proceeds with enforcement.

Is the Division of Condominiums, Timeshares, and Mobile Homes required to complete any annual reports? If so, who receives the report?

In accordance with s. 718.501(1)s, F.S., the Division shall submit an annual report to the Governor, the President of the Florida Senate, the Speaker of the Florida House of Representatives, and the chairs of the legislative appropriations committees. The report shall be submitted by September 30 following the end of the fiscal year.

Click here to review the Division’s past reports.

Complaint Process

How can a constituent file a complaint?

Constituents can submit a complaint by mail or through our online form on our the Florida Department of Business and Professional Regulation (DBPR) website. We encourage residents to utilize our checklist, a helpful guide that details the items needed for filing a complaint.

Additionally, a constituent may file a complaint at any of the Division’s five (5) regional office locations. View our locations here.

What can a condominium unit owner file a complaint on?

As of July 1, 2024, the Division of Condominiums, Timeshares, and Mobile Homes has jurisdiction over the following:

  1. Procedural aspects relating to financial issues: annual financial reporting requirements, assessments for common expenses, fines, commingling of reserve and operating funds, unintended debit cards use, the annual operating budget and the allocation of reserve funds, and financial records, including any needed to determine the revenues and expenses of the association.
  2. Elections, including election and voting requirements, recall of board members, electronic voting, and elections that occur during an emergency.
  3. The maintenance of and unit owner access to association records listed in statute.
  4. The procedural aspects of meetings, including unit owner meetings, quorums, voting requirements, proxies, board of administration meetings, and budget meetings.
  5. Conflicts of interest discourse related to the operation of the condominium including kickbacks, contracts or other transactions with the association.
  6. The removal of a board of director or officer under statute guidelines.
  7. The procedural completion of a structural integrity reserve studies.
  8. Any written inquiries by unit owners to the association as outlined in statute.

How long does the complaint process take?

Below you will find a timeline of what you can expect after you file a complaint.

48 Hours – Within 48 hours of submitting the complaint, the Intake Unit completes a review of the case to determine 1) If the case is jurisdictional. 2) If the allegation is a potential violation. 3) If any supporting documentation was provided. The team will contact the constituent by phone to provide an update.

7 – 10 Days – A letter will be sent to the constituent within 7 days after the review is completed notifying the constituent if the case is being closed, or that the case is being transferred to a regional office for further review. If the case is transferred to a regional office, the investigator will provide a process checklist outlineing what to expact over the course of the investigation.

30 Days – The investigator will send out the process checklist every 30 days while the case is under investigation to notify the constituent of the case’s status.

60 Days – The investigator strives to complete the investigation within 60 days.

90 Days – The statutory deadline to complete an investigation is 90 days from the date the investigation was opened.

To file a complaint, complete our online Condominiums/Cooperatives Form and submit it via the Florida Department of Business and Professional Regulation’s (DBPR) online portal or by mailing it to DBPR’s Tallahassee headquarters. Complaints can also be filed by calling DBPR’s Customer Contact Center at (850) 487-1395 or calling or visiting any of the Division of Condominiums, Timeshares, and Mobile Homes offices. View their locations and contact information here.

What is a “procedural review” of a SIRS and who performs this type of review?

The Division of Condominiums, Timeshares, and Mobile Homes will perform this review, which involves verifying whether the inspection was performed and whether it was performed by one of the licensed professionals detailed in statute. This review is not a substantive verification of the contents of the inspection report.

What can I expect during the course of an investigation?

The complainant will be contacted to confirm the allegations that will be investigated and the investigator will provide a process checklist which outlines what stage the investigation is in and what to expect next.

Does the same investigator who initially reviews the complaint conduct the investigation?

The Division of Condominiums, Timeshares, and Mobile Homes has a team of investigators who review and analyze the complaint. The intake team will review the complaint for three things: 1) is the allegation jurisdictional; 2) is the allegation a violation; and 3) was documentation provided with the complaint. If it is determined that a case should proceed, the case is sent to a regional office for investigation.

Inspections

What types of buildings or structures are excluded from the Structural Integrity Reserve study (SIRS) requirements?

The SIRS requirements do not apply to buildings less than three stories in height; single-family, two-family, or three family dwellings with three or fewer habitable stories above ground; any portion or component of a building that has not been submitted to the condominium form of ownership; or any portion or component of a building that is maintained by a party other than the association.

Who is required to do a Structural Integrity Reserve study (SIRS)?

A residential condominium association must complete a SIRS for every building in the condominium that is three stories or higher, as determined by the Florida Building Code.

When is the Structural Integrity Reserve study (SIRS) due, and how often does my association need to complete a SIRS?

Unit owner-controlled associations existing on or before July 1, 2022, must have a SIRS completed by December 31, 2024. A residential condominium must have a SIRS completed at least every 10 years after the condominium’s creation.

My association has a milestone inspection due on or before December 31, 2026, do I also need to complete my SIRS?

An association required to complete a milestone inspection on or before December 31, 2026, may complete the SIRS simultaneously with the milestone. However, in no event may the SIRS be completed after December 31, 2026.

What does the division consider to be the date of existence of the condominium? Is it when the declaration of condominium is filed with clerk of court, or is it when the filing to become a condominium is approved by the division?

The date of existence is based on the date the certificate of occupancy was issued for the condominium by your local building department or enforcement agency.

Does my association have to reserve for items such as the foundation?

The recommendation for reserves in each SIRS is determined by the professional who completes the SIRS. For items with a remaining useful life of 25 years or more, the SIRS may recommend that reserves may be maintained or may recommend deferred maintenance costs.

What reserves can my condominium or cooperative association waive?

For budgets adopted on or after December 31, 2024, a majority of the association’s total voting interests is required to waive reserves or to use reserves for another purpose. However, associations that are subject to the SIRS requirements may not waive reserves for the SIRS items delineated in ss. 718.112(2)(g) and 719.106(1)(k), F.S., relating to condominium or cooperative associations, respectively, or to use such reserves for other purposes.

Additionally, under certain circumstances, the Division may approve an alternative funding method for multicondominium associations operating at least 25 condominiums or more pursuant to section 718.112(2)(f)(2)(a), Florida Statutes.

What is a “procedural review” of a SIRS and who performs this type of review?

The Division will perform this review, which involves verifying whether the inspection was performed and whether it was performed by one of the licensed professionals detailed in statute. This review is not a substantive verification of the contents of the inspection report.

The deadline to complete a SIRS is December 31, 2024. When does my association have to start reserving for a SIRS?

If your budget is adopted on or before December 31, 2024, you may vote to waive or provide less than the required SIRS reserves with a majority vote of the total voting interest of the association. You will need to begin funding your SIRS reserves in accordance with the reserve study January 1, 2026.

If your budget is adopted on or after January 1, 2025, you may not waive your SIRS reserves and need to begin funding your SIRS reserves in accordance with the reserve study.

When does my association have to report to the SIRS?

Within 45 days after receiving the SIRS, the association must provide the division with a statement indicating the study was completed and provided to the unit owners.

How does my association report the SIRS to the Division?

A SIRS can be submitted to the Division by email, postal mail, or online. Learn more here.

Can a milestone inspection or inspection for a similar local requirement, such as a re-certification inspection, substitute a SIRS visual inspection?

An association that is required to complete a MI in accordance with section 553.899, Florida Statutes, on or before December 31, 2026, may complete the SIRS simultaneously with the milestone inspection (MI). However, in no event may the SIRS be completed after December 31, 2026.

If the MI required by section 553.899, Florida Statutes, or an inspection completed for a similar local requirement, was performed within the past 5 years and meets the SIRS requirements, such inspection may be used in place of the visual inspection portion of the SIRS.

What is the difference between a milestone inspection and a SIRS?

A milestone inspection is a structural inspection of the building, including the load-bearing elements.

A SIRS is based off a visual inspection of the items required in s. 718.112(2)(g), F.S. and is a budget planning tool that identifies components of a condominium that are the responsibility of the association to maintain and replace and includes a plan to fund future maintenance and repairs.

What if I have substantive questions or a complaint related to either the milestone inspection (MI) or the structural integrity reserve study (SIRS) requirements? For example, it’s unclear whether the architect who performed either inspection adequately assessed whether the structure is in good condition, or that the engineer performed an inspection of all of the major structural components of the building.

Any complaints against architects or engineers related to the failure to properly perform the MI or SIRS inspections must be submitted to the  Board of Architecture and Interior Design or the Florida Board of Professional Engineers, respectively. The Division of Florida Condominiums, Timeshares and Mobile Homes oversees the procedural requirements related to the SIRS when under unit-owner control and the MI when under developer control.

As an important note, DBPR’s Division of Professions regulates building code administrators, inspectors, plans examiners, and architects.  The Board of Professional Engineers regulates professional engineers in the State of Florida.

Reserves

Must an association’s reserve account have accumulated all of the funds necessary to account for the remaining useful life for each reserve component by 2025?

By requiring independent reserve studies, this law ensures each condominium is properly prepared to keep its occupants safe. In order to ensure flexibility for condominium associations, unless there is an immediate safety problem, the law does not require reserves to be fully funded at the completion of the reserve study.

The amount that needs to be reserved is calculated based on the estimated remaining useful life and estimated replacement cost of the item.

For example: If the cost required to replace the roof in 10 years is $100,000, the association is not required to have $100,000 immediately reserved for repairs. Instead, the association must reserve sufficient funds each year to have the required funding available at the time of anticipated repairs. The required reserve studies help Floridians living in a condominium to be aware of the condition of their building and provide a clear guideline for budgeting to ensure repairs can be completed when necessary.

What reserves can a condominium or cooperative association waive?

For budgets adopted on or before December 31, 2024, a majority of the association’s total voting interests is required to waive the collection of reserves. However, associations that are subject to the structural integrity reserve study requirements (Condos with a building that is 3 or more stories in height) may not waive the collection of reserves for certain structural items or use reserves for other purposes.

What if, after an inspection from a licensed engineer or architect, there is no problem noted with regard to a particular component? Will that component still need to be reserved for?

The SIRS will indicate which items needs to be reserved for and what the remaining useful life of each structural component is. The association should rely on the SIRS for guidance on how to fund each component.

Moreover, with respect to items for which an estimate of useful life is not readily ascertainable or that have an estimated remaining useful life of greater than 25 years, an association is not required to reserve replacement costs, but an association must reserve the amount of deferred maintenance expense, if any, that is recommended.

May a reserve schedule account for inflation?

Yes.

Building Reporting Database

What is the building reporting database?

As of January 1, 2023, associations with any buildings three stories or higher, are required to submit information to the Division.

Even though the initial January 1, 2023, deadline to submit building information has passed, should my condominium still report this information?

Yes, the Division is still accepting submissions to the database.

Is the building reporting form to submit an association’s building reporting information available?

Yes, the form can be found here.

Is the building reporting database operational and searchable?

Yes, the database can be found here.

Meetings

What is the meeting notice requirements for meetings?

The meeting notice requirement depends on the type of meeting being held. Here is a list of the condominium meeting notice requirements.

What is the meeting notice requirement for board of administration meetings?

Notice of all board meetings along with the agenda must be posted conspicuously on the condominium or cooperative property at least 48 hours prior to the meeting, except in an emergency. However, notice of board meetings in which non-emergency special assessments or amendment to rules regarding unit use, will be considered must be mailed, delivered, or electronically transmitted to the unit owners and posted conspicuously on the condominium or cooperative property not less than 14 days prior to the meeting. Condominium: Section 718.112(2)(c), Florida Statutes Cooperative: Section 719.106(1)(c), Florida Statutes.

What is the meeting notice requirement for unit owner meetings?

The notice requirement depends on the meeting type. For example, an election requires the first notice of election to be mailed at least 60 days prior to the scheduled election and the second notice of election to be mailed no less than 14 days but no more than 34 days before the election.

Documents

b. Which documents must be posted online by associations managing a condominium with 25 or more units (not including timeshare units) by January 1, 2026?

Digital copies of the documents below are required to be posted by January 1, 2026:

a. The recorded declaration of condominium of each condominium operated by the association and each amendment to each declaration.

b. The recorded bylaws of the association and each amendment to the bylaws.

c. The articles of incorporation of the association, or other documents creating the association, and each amendment to the articles of incorporation or other documents. The copy posted pursuant to this sub-subparagraph must be a copy of the articles of incorporation filed with the Department of State.

d. The rules of the association.

e. A list of all executory contracts or documents to which the association is a party or under which the association or the unit owners have an obligation or responsibility and, after bidding for the related materials, equipment, or services has closed, a list of bids received by the association within the past year. Summaries of bids for materials, equipment, or services which exceed $500 must be maintained on the website or application for 1 year. In lieu of summaries, complete copies of the bids may be posted.

f. The annual budget required by s. 718.112(2)(f) and any proposed budget to be considered at the annual meeting.

g. The financial report required by subsection (13) and any monthly income or expense statement to be considered at a meeting.

h. The certification of each director required by s. 718.112(2)(d)4.b.

i. All contracts or transactions between the association and any director, officer, corporation, firm, or association that is not an affiliated condominium association or any other entity in which an association director is also a director or officer and financially interested.

j. Any contract or document regarding a conflict of interest or possible conflict of interest as provided in ss. 468.4335, 468.436(2)(b)6., and 718.3027(3).

k. The notice of any unit owner meeting and the agenda for the meeting, as required by s. 718.112(2)(d)3., no later than 14 days before the meeting. The notice must be posted in plain view on the front page of the website or application, or on a separate subpage of the website or application labeled “Notices” which is conspicuously visible and linked from the front page. The association must also post on its website or application any document to be considered and voted on by the owners during the meeting or any document listed on the agenda at least 7 days before the meeting at which the document or the information within the document will be considered.

l. Notice of any board meeting, the agenda, and any other document required for the meeting as required by s. 718.112(2)(c), which must be posted no later than the date required for notice under s. 718.112(2)(c).

m. The inspection reports described in ss. 553.899 and 718.301(4)(p) and any other inspection report relating to a structural or life safety inspection of condominium property.

n. The association’s most recent structural integrity reserve study, if applicable.

o. Copies of all building permits issued for ongoing or planned construction.

Do You Have Additional Questions?

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Contact Us

If you have questions or need assistance, please contact DBPR's Division of Condominiums, Timeshares, and Mobile Homes.

Tallahassee Regional Office/Headquarters

2601 Blair Stone Road
Tallahassee, FL 32399

(850) 487-1395

CTMHEducation@MyFloridaLicense.com

DBPR's Division of Condominiums, Timeshares, and Mobile Homes Regulation maintains five regional offices throughout the state of Florida. View our service area map, contact information for your local office and learn how to schedule an appointment with our team below

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